Consultant Continuous Improvement

null |

Omschrijving : Consultant Continuous Improvement. Bedrijven : null. De locatie :

You enable the teams of the Global Service Center to work more efficiently and excel in serving our customers, you ensure that the teams continue improve through one global way of working and you represent the interests of our customer and the society.

You and your job
As a Consultant Continuous Improvement, you can make a difference - through your expert continuous improvement and process knowledge - by enabling the Global Service Centre to become better and faster

Get results

  • Let the teams grow in operational excellence
  • Get Improvement projects implemented
  • Deliver business processes that are demonstrably in control and increasing customer value

Facts & Figures

  • 36 hours per week
  • Rabo@anywhere: work hybrid, from home or office
  • We support > 20 teams, working from 2 regions
  • 9.5 million customers around the world

Top 3 responsibilities

  • Ensure MT and (Senior) Managers achieve results by coaching, challenging and by delivering subject matter expertise on Process Management, Lean and Agile methodology related subjects
  • Know what it takes to (re-)design business processes that are demonstrably in control and increase customer value
  • Able to act as a sparring partner on all levels of the organization and be proactive in providing the necessary feedback on delicate and complex matters

The Global Service Centre is responsible for the Wholesale back-office activities of the Bank. A dynamic and challenging environment in an international setting where the largest clients of the bank are served under ever increasing scrutiny from regulators. A combined team of more than 450 colleagues, across London, Dublin, and Utrecht in 5 operational disciplines: Corporate Banking Services, Financial Markets Services, Group Banking Services, Operations Control and Services and Syndicated Loans Agency. The teams we work with consist of over 30 nationalities and are very diverse.

Our team works actively together as we are aligning on a new global way of working. In your role we expect you to contribute to this global way of working. It is important that you can easily understand the context the colleagues working abroad and their challenges.

Are you curious about what would be on your to-do list on an average working day? For instance, have a regular meeting with a team manager to challenge the team on their Plan-Do-check-Act cycle on the topics risks, controls and processes, to improve their operational excellence, be in the lead of an improvement project and work together with the Robotics & Automation team to solve a complex problem.

Together we achieve more than alone
We believe in the power of difference. Bringing together people's differences is what makes us an even better bank. So, we are very curious about what you can bring to our team at Continuous Improvement & Process Management.

‘By our way of working in a team with a variety of Roles we help the teams of Global Service Centre to improve and manage their processes so that they can deliver a better service to their customers and are demonstrably in control’

Peter Kamps, Consultant Continuous Improvement.

The 9 people in Continuous Improvement & Process Management are setting the direction and pace on In Control, Process Management, Continuous Improvement for Global Service Centre. #Bettertogether is the way we work; as 1 self-organizing team at Rabobank. Talking of Rabobank: We are a Dutch bank that operates in 38 countries for over 9,5000,000 customers. Together with these customers, our members and partners we stand side by side to create a world in which everyone has access to enough healthy food. In the Netherlands we work to create a country in which people are happy with how they live, work and do business.

You and your talent

  • Bachelor degree.
  • Experience Lean Black Belt (certified)
  • Experience with the RiskControlFramework;
  • Experience with Business Process Management
  • Wants to simplify every day
  • Use critical thinking skills to solve unclear problems
  • Encourages collaboration
  • You enjoy working in a diverse international environment
  • Have experience with working together with Robotics teams or would like to

This is what we offer you

  • A salary between € 4.068,63 and € 5.811,03 (scale 9) or € 4.848,64 and € 6.926,62 (scale 10) gross per month (scale depending on experience and Black Belt certified).
  • an extra budget of 11% of your gross salary to be used at your discretion. Buy extra holiday hours, add more to your pension savings or ask for part of the extra budget to be paid out.
  • a budget of € 750- to set up your home working space and a monthly home working allowance of up to € 40.


This is a selection of the terms of employment for a Consultant Continuous Improvement based on a 36-hour working week. This vacancy is for 36 hours per week. You can find all our terms of employment on https://rabobank.jobs/en/conditions-of-employment.

You and the job application process

Apply to the vacancy of Process Manager via the ’Apply now’’ button. Responses will be handled in accordance with our vacancy management policy.

  • Any questions about the job content? Contact: Floor van der Vlist-Karthaus, hiring manager via [email protected].
  • Any questions about working at Rabobank and the process? Contact Roy Hendriks, Corporate Recruiter via [email protected].
  • We will hold the interviews hybrid, so live and/or via a video call.
  • You can find answers to the most frequently asked questions on Frequently asked questions - Careers at Rabobank.
  • A security check is part of the process.
  • We respect your privacy.
  • Functieprofielen op RaboHub


web counter free